House of Kairos ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
By using the House of Kairos App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide to Us
Account Information
Name and email address
Phone number
Password (encrypted)
Profile photo (optional)
Membership Information
Membership type, status and payment method
Activity Information
Class bookings and attendance
Class cancellations
Information Collected Automatically
Device Information
Device type and model
Operating system version
Unique device identifiers
Mobile network information
Usage Information
App features accessed
Time and frequency of use
Class search queries
In-app navigation patterns
Location Information
We may request access to your device's location to show you the nearest House of Kairos studio
Location services can be disabled at any time in your device settings
How We Use Your Information
We use the collected information to:
Provide Services: Enable class bookings, manage your membership, and deliver core App functionality
Communicate: Send booking confirmations, class reminders, schedule changes, and waitlist notifications
Personalize: Recommend classes based on your preferences and booking history
Improve: Enhance our App features, class offerings, and member experience
Support: Respond to your inquiries and provide customer service
Safety: Maintain a secure environment and prevent fraudulent activity
Legal: Comply with legal obligations and enforce our terms of service
Information Sharing
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
With Your Consent
When you choose to display your attendance in classes to other members
When you opt-in to community features
Service Providers
Payment processors for membership billing
Cloud storage providers for data hosting
Analytics services to improve App performance
Communication platforms for notifications
Legal Requirements
When required by law or legal process
To protect the rights and safety of House of Kairos, our members, or others
Business Transfers
In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
Encryption of sensitive data in transit and at rest
Secure authentication protocols
Regular security assessments
Limited access to personal information by authorized personnel only
Secure cloud infrastructure with regular backups
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Access and Update You can review and update your personal information through your profile settings in the App.
Notifications You can manage push notifications through your device settings and email preferences in the App.
Community Visibility You can control whether other members can see your class attendance in your privacy settings.
Account Deletion You may request deletion of your account by contacting support@houseofkairos.com. Please note that some information may be retained for legal or legitimate business purposes.
Location Services You can disable location services for the App at any time through your device settings.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you close your account, we will retain certain information as necessary to:
Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain business records
Children's Privacy
The House of Kairos App is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
Posting the new Privacy Policy in the App
Updating the "Last Updated" date
Sending you a notification (for material changes)
Your continued use of the App after changes indicates acceptance of the updated Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: