House of Kairos · Mobile App
House of Kairos Mobile App Privacy Policy
How we collect, use, disclose, and safeguard your personal information when you use the House of Kairos mobile app.
Introduction
House of Kairos (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”).
By using the House of Kairos App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide to Us
Account Information
- Name and email address
- Phone number
- Password (encrypted)
- Profile photo (optional)
Membership Information
- Membership type, status, and payment method
Activity Information
- Class bookings and attendance
- Class cancellations
Information Collected Automatically
Device Information
- Device type and model
- Operating system version
- Unique device identifiers
- Mobile network information
Usage Information
- App features accessed
- Time and frequency of use
- Class search queries
- In-app navigation patterns
Location Information
- We may request access to your device’s location to show you the nearest House of Kairos studio.
- Location services can be disabled at any time in your device settings.
How We Use Your Information
We use the collected information to:
- Provide Services: Enable class bookings, manage your membership, and deliver core App functionality.
- Communicate: Send booking confirmations, class reminders, schedule changes, and waitlist notifications.
- Personalize: Recommend classes based on your preferences and booking history.
- Improve: Enhance our App features, class offerings, and member experience.
- Support: Respond to your inquiries and provide customer service.
- Safety: Maintain a secure environment and prevent fraudulent activity.
- Legal: Comply with legal obligations and enforce our terms of service.
Information Sharing
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
With Your Consent
- When you choose to display your attendance in classes to other members
- When you opt in to community features
Service Providers
- Payment processors for membership billing
- Cloud storage providers for data hosting
- Analytics services to improve App performance
- Communication platforms for notifications
Legal Requirements
- When required by law or legal process
- To protect the rights and safety of House of Kairos, our members, or others
Business Transfers
- In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Secure authentication protocols
- Regular security assessments
- Limited access to personal information by authorized personnel only
- Secure cloud infrastructure with regular backups
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Access and Update
You can review and update your personal information through your profile settings in the App.
Notifications
You can manage push notifications through your device settings and email preferences in the App.
Community Visibility
You can control whether other members can see your class attendance in your privacy settings.
Account Deletion
You may request deletion of your account by contacting reception@houseofkairos.com. Please note that some information may be retained for legal or legitimate business purposes.
Location Services
You can disable location services for the App at any time through your device settings.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you close your account, we will retain certain information as necessary to:
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Maintain business records
Children’s Privacy
The House of Kairos App is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App
- Updating the “Last Updated” date
- Sending you a notification (for material changes)
Your continued use of the App after changes indicates acceptance of the updated Privacy Policy.
Contact Us
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